Employee Engagement Trends 2020

By Benefit One USA, Inc. Jan 22, 2020

As a new year begins, it is important for organizations to take understand the current trends in the workplace, clearly define goals and strategies for the entire year and implement policies to achieve those goals. One of the biggest assets of any organization is its employees. Motivated, engaged employees can provide a company a much-needed momentum to achieve all possible goals and boost the bottom line. 

On the other hand, unengaged employees experience a drop in motivation, burnout leading to considerable employee turnovers too. Hiring and training new employees is also a considerable expenditure for most organizations. 

Given the current competitive labor market, employee engagement and experience should not just be considered catchphrases but should be a priority for every HR manager. Knowing and understanding the current workplace trends helps the leadership maximize their company’s potential.  


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Let’s dive into some important workplace trends that you should be aware of in the year 2020.

Employee Engagement

  • While the number of employees who are highly engaged is at the highest since 2000, the number is a sobering 34% of employees. 
  • 13% of employees are still highly unengaged. The more worrying statistic though is 53% of unengaged employees. While they are not unhappy at work and most might not be actively seeking to change jobs, they are also unmotivated, doing only the minimum required and are not emotionally or cognitively attached to their job or workplace. (Gallup)
  • 49% of employees have thought about leaving their job. (SHRM)
  • Only 29% of the millennial employees (the largest generation in the workplace currently) are engaged at work, lower than the national average of 34%. (Gallup)

Employee Experience

  • While 85% of HR managers consider employee experience an important metric, only 24% of them as prioritizing the quality of experience. 
  • Onboarding is an integral part of the employee experience and only 12% of employees strongly agree that their organizations do a good job in onboarding. (Gallup)
  • 59% of millennial job seekers lay emphasis on growth and learning opportunities when choosing a job. 
  • A whopping 67% of employees feel sometimes, often or always burnt out at work. 


  • Companies with highly-rated management teams have greater retention rates. (Linkedin
  • Employees with high confidence in their leadership are 5 times more likely to stay at their job for 2 or more years. 
  • Conversely, dissatisfaction with leadership is a reason for 22% of people to not want to work with a former employer. 

70% of Forbes Global 2000 companies will be implementing gamification strategies to boost employee engagement and retention, and so should you. With Benefit One USA’s unique point-based platform you will be able to recognize your top performers, reward them and engage your workforce. 


Posted in Employee engagement, Employee experience